About + FAQ
Hello friends!
I'm Brittanie. I'm a third grade teacher and owner of The Cutesy Class, LLC. I decided to create my own shop when I realized how much I love teacher tees! I am so thankful for all of the opportunities that I've gotten and all of the friends I've met through this journey. I feel so lucky every time I see an amazing teacher in one of my designs.
Please read the FAQ's below for the answers to any questions. If they are not answered, please e-mail me at thecutesyclass@outlook.com
With joy,
B
FAQ's:
How does the sizing of Cutesy Tees run?
Majority of the t-shirts are Canvas brand. They are unisex and run pretty true to size. I recommend checking out the sizing chart on the shirt pages and comparing them to a unisex t-shirt that you have at home.
When will my order ship?
Along with running The Cutesy Class Shop, I am a full time teacher. Tees are made to order. With that being said, orders will typically take about one week to be shipped out, but can take up to 2 weeks depending on the volume of orders. Larger orders take more time to ship. If you are ordering for a special event, please order with at least 2 weeks in advance!
There is a problem with my order, what do I do? (It is damaged, I received the wrong size/product)
If your order comes damaged, please reply with photos of the shirt and specific details of the issue. If you have received the wrong size/product, please do the same. I will send a new one out to you as soon as possible.
My shirt doesn't fit, can I exchange?
Please check out the sizing guide for each shirt ahead of time. As stated above, I am working full time and am not able to exchange shirts at this time.
What are the care instructions for the tees?
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items. DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print. Follow these instructions so that you can wear your tees again and again!
My tracking information says delivered, but I don't have my order!
Majority of orders ship through USPS. If there is an issue with the shipping of your order, please report the issue with USPS, then e-mail me about it. It is challenging for me to get in contact with USPS about multiple orders, but I try to accommodate these issues as much as I can.